Reference

How toto120 Handles Your Personal Information

Your account data — including your registered details and payment activity through DANA, OVO, or GoPay — is handled with clear purpose and kept only as long as needed.

Account Data ProtectionDANA · OVO · GoPay Transaction PrivacyYour Right to Access & DeleteIndonesia-Region Coverage
toto120 How toto120 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, correct, or remove data we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can — typically within one business day for account-related data queries.

Live Chat Open the chat window from your account dashboard. Our team is available around the clock to handle data access and correction requests in real time.
Email Support Send your privacy request to our support address from your registered email. Include your account username so we can locate your records without delay.
Account Settings Some data — like your contact details and notification preferences — can be updated directly inside your account settings without contacting support at all.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Security and transparency are built into how we run every account on toto120. Here is what that looks like in practice — from how your session is protected to how long we keep your records.

Account Security

Your account is protected with OTP verification on login. We do not store your DANA, OVO, or GoPay PIN — those stay inside your e-wallet app and never pass through our servers.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your language and payment preferences. No advertising cookies are placed without your consent.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable local regulations in Indonesia. You can request deletion at any time.

Requesting Changes

To access, correct, or delete any data we hold, contact support via live chat or email from your registered address. We will confirm the action taken within a reasonable timeframe.

Common Questions About Your Privacy on toto120

These are the questions we hear most often about how your data is used, stored, and protected on toto120. If your question is not here, live chat is the fastest way to get a direct answer.

We collect your name, contact details, and device information at registration. Once you make a deposit via DANA, OVO, or GoPay, transaction references are also recorded for verification purposes.

We do not sell your data. Payment details are shared only with your chosen e-wallet provider — DANA, OVO, or GoPay — to process your transaction. No other third-party sharing occurs without your consent.

We retain records for the period required under applicable local regulations in Indonesia. After that window, data is deleted or anonymised. You can request early deletion by contacting support.

Yes. Send a request from your registered email address to our support team. We will compile and share the relevant account data with you, typically within a few business days.

Basic details like your contact information can be updated directly in account settings. For changes to identity-verified fields, contact support via live chat and we will guide you through the verification step.

No. Your e-wallet PIN and full payment credentials stay within your DANA, OVO, or GoPay app. We record only the transaction reference needed to confirm a deposit or withdrawal was completed.